Life cycle services

ANDRITZ provides a wide range of sales services and sales support leading to proper investment decisions. Together with in-house experts, our customers find the adequate solution for their market requirements. Well-proven technology on the one hand meets new approaches and enhanced technologies on the other hand – this product evolution leads to products with upgraded performance, higher quality and better production rates. High-end equipment with high efficiency rates and low losses, in combination with intelligent program solutions, result in energy optimization in ANDRITZ plants. Proper design for energy consuming equipment by the installation of regenerative technology, power factor optimization and power peak minimization lead to an optimum output.

Comprehensive lifetime cycle

Spare parts

Our products and systems are designed for the use in industrial environments, where a high level of availability is essential. By using high-end equipment and intensive product standardization, we ensure high availability and reduce spare part handling already on the basis.

Whenever spare parts are needed, ANDRITZ assists from the purchase phase until installation and restart.

Repair /field service

Our worldwide network of certified engineers is our customer’s guarantee for fast service. With the field service, which is an important pre-condition for ensuring the availability of our machines and systems, we offer any possible services from start-up and maintenance up to fault clearance and service contact.

Training

Training programs are designed to enable our customers to operate and maintain equipment at peak performance. Designed to provide practical experience enhanced by hands-on training, classes are given by engineers and field service professionals, that have an intimate knowledge of the equipment, processes and systems.

Upgrade and retrofit

ANDRITZ products can often be upgraded to the latest software or hardware to improve the performance of the application.

ANDRITZ products can be economically modernized by retrofitting the latest technology to improve performance of the application. As a result of the modernization, upgrading equipment directly increases the production performance, reliability and operator safety. Upgrades range from software-updates to replacing older/obsolete technology with modern power semiconductor technology. Due to the long-term experience in revamping projects in the right manner, modernization planning and management guarantee short production stops and fast start-ups.

Upgrading projects need long-term experience on the respective equipment. Reuse or renew, keep or relocate? Teams with interdisciplinary understanding evaluate the best solutions for revamps.

Operation and maintenance

From maintenance assessments, preventive maintenance and reconditioning to spare parts and repairs on-site or within its workshops, ANDRITZ offers all options in order to keep our customer’s processes operational.