Service Manager - Cranes

Legal entity

Andritz Inc.

ANDRITZ (KFT-Wood Processing) is seeking a self-motivated individual to sell and provide on-site inspections, repair and rebuild services of field installed log handling crane equipment mainly in United States and Canada.

Job Summary / Introduction

This position will report to ALPHARETTA, GA.

Detailed Job Description

Major responsibilities are listed but not necessarily limited to the following duties:

o Manage and Develop Field Service Technicians and Crane Service activities mainly in North-America.

o Visit customers on regular basis for Sales and Support and provide trip reports to the Crane Group. Maintain key customer relationships throughout the year.

o Provide customers, our own Technicians and Contractors with technical direction and training in the operation, maintenance and upgrade of equipment.

o Prepare offers with proposal team and provide estimates as required.

o Timely completion of standard MVR, service and inspection reports, invoicing packages and other administrative requirements.

o Maintain site safe work practices during work scope execution, including wearing of personal protective equipment.

o Assure all field work is performed in accordance with the design and standards

o To work with minimal supervision, independently; prioritize and organize work, meet deadlines and targets.

o Prepare budgets and plans, and follow up the results with the support of order processing and controlling group.

o Duties include travel extensively within USA and North America with possibility for trips to Europe, South America or Asia.

o Bachelor of Science Degree in Engineering or Technology with a minimum of 5+ years of directly related experience with mechanical maintenance, assemblies, field procedures and field supervision.

o Experience in providing customers with on-site evaluation, Inspections, training, and repair of large equipment. Experience in controls/automation is not a must but will be beneficial for the position.

o Well-developed interpersonal skills. The majority of work will be performed in the presence of customers. The ability to communicate in English effectively on various levels, verbally and in writing is essential

o Strong computer skills with familiarity of MS Office products and email.

o Intermediate math skills are required.

o Able to read and understand mechanical drawings and schematics.

o Must be able to work independently and direct Andritz and/or contractor technicians as needed

o Must have working knowledge of hand, power and welding tools, their use and limitations.

o Mechanical trouble shooting skills.

o Possess a valid driver's license and passport (or able to obtain a passport).

Candidate's Profile

  • Ability to travel extensively both domestic and international.


Andritz USA

Please use the link below to apply. Thank you!


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