ANDRITZ has its first Shapemeter Roll Service Center in China!
In April 2021, ANDRITZ opened its first full life Shapemeter Roll Service Center in China in Songjiang District, Shanghai. This service shop is mainly set up for customers from all Asian countries including China, South Korea, Vietnam, etc. It will build up a global shapemeter after-sales service network with Germany headquarters and USA subsidiary to provide customers from all over the world with high-quality service.
Covering an area of 100 sqm, the service center is equipped with advanced test benches and professional testing equipment and will provide a safer maintenance environment, more sophisticated testing equipment and experienced service engineers, which can solve many inconveniences caused during on-site maintenance in the past (site limitation during on-site disassembly and assembly, unqualified environment, shortage of test tools and equipment, etc.). Besides, the calibration after repair will be more accurate.
“The opening of ANDRITZ Shapemeter Roll Service Center in China is another demonstration of ANDRITZ’s commitment to provide top class after sales service to our customer in China. This will ensure our customers to enjoy worry free operation of our equipment with fast and high quality maintenance and repair service in years to come." Said Stan Chen, General Manager of ANDRITZ Metals China.
Know-how from a full line shapemeter roll supplier with tailor-made solutions for highly demanding strip producers
Extensive experience in maintaining, repairing and upgrading of shapemeter rolls installed in various applications
State-of-the-art ANDRITZ manufacturing and repair facilities
Advanced test stands to ensure that shapemeter rolls supplied to customers have undergone full-scope testing
Highly qualified local service engineers
The newly added ANDRITZ Metris Remote Assistance (RAS) is another highlight. RAS offers everything you need for remote communication needed: Audio, video, chat, the sharing of documents and moreover especially the possibility necessary files, such as drawings, directly into the field of view or to add virtual markers. With this tool it is not required that our experts are physically on site. They can guide the local service personal via remote.
In metal rolling, the shapemeter rolls are essential to ensure excellent strip quality at the highest specific production rates .Like other key components, all shapemeter rolls require regular maintenance to keep them in good operating condition. Regular repair, exchange or upgrade prevent safety and quality issues and keep highest machine performance.
ANDRITZ is your high-quality partner based on decades of experience in shapemeter roll manufacturing and thousands of sales experiences. As the original shapemeter roll manufacturer, we have professional and widely knowledge of shapemeter control services. We also provide maintenance, refurbishment and upgrade services for all types of shapemeter rolls.