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Pro+ service

ANDRITZ offers customized service agreements for machines or plants, with contracts ranging from periodic visits by a service technician to dedicated on-site personnel.

ANDRITZ service agreements assist customers in planning into the future with predictable costs and budgets. It is well documented that scheduled, preventative maintenance programs are the basis for high equipment availability and optimum performance.

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ANDRITZ Pro Service

ANDRITZ Pro+ service contracts typically contain provisions for inspection, maintenance, repairs, and spare/wear parts inventory management.  

We offer five packages from covering management of wear and replacement parts up to full service. The packages are tailored-made to the customers’ production requirements and the scheduling is typically based on operating hours or production throughput for the production equipment in the line.  

Full service includes maintenance and service and maintenance of all components of the machine. Customers with service agreements receive a comprehensive guarantee for their machine for the duration of the service agreement.

Standard Pro+Extended Pro+Full Pro+
Yearly inspection service with condition reportHalf yearly maintenance serviceMaintenance service agreement for regular machine maintenance and plant analyses
Condition based parts exchangesCondition based maintenance parts exchangesCondition based maintenance parts exchanges
Condition based pick up and drop serviceVital parts replacement programsVital parts replacement programs
 Optimization inspection – reportOptimization inspection – report
 Condition based pick up and drop serviceDiagnostic service, bearing examination, frequency analysis on site
 24/7 hotline serviceOnline monitoring
  Shutdown planning
  Spare part availability agreement
  Wear and spare part agreement
  Refurbishment agreement
  Pick up and drop agreement
  24/7 hotline service

Pro+ service benefits

  • Flexible and customer-tailored maintenance to reduce unscheduled downtime
  • Reduced total cost of equipment ownership
  • Trained specialists with the latest equipment knowledge  
  • Responsive repair services
  • Tuning, optimization and modernizations
  • Refurbishment and reconditioning
  • Replacement and wear parts management
  • Customized training for operations and maintenance personnel

ANDRITZ has extensive experience with joint venture and service agreements with long-term horizons. Priority assistance and pricing advantages are inherent in most of these agreements. While the specifics of each agreement depend upon the work to be performed, equipment condition, and size of the operation, it is the intention of each agreement to achieve optimal production conditions for each customer with predictable, affordable costs.

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EUROPE & MEA
Glentevej 5-7
6705 Esbjerg
Denmark
Phone +45 72 160 300
andritz-fb.dk@andritz.com
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NORTH AMERICA
336 West Penn Street
PA 17756 Muncy
USA
Phone +1 (570) 546 1253
andritz-fb.us@andritz.com
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SOUTH AMERICA
Rua Progresso, 450
SC 89107 000 Pomerode
Brazil
Phone +55 (47) 3387 9146
andritz-fb.br@andritz.com
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ASIA AND PACIFIC
Phone +84 (8) 62539434
andritz-fb.vi@andritz.com
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CHINA
No.60, Langbao West Road
528000 P.R. Chancheng District, Foshan, Guangdong
Phone: +86 21 64670285
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