Digitalization is progressing in leaps and bounds: The main reasons for this are technical progress, constant further development of the internet, mobile applications and technologies based on artificial intelligence, and increasing globalization. Technology trends emerging as a result of digitalization, such as IoT (Internet of Things), AI (Artificial Intelligence), data analytics by means of Big Data, and AR (Augmented Reality), not only have a considerable impact on society and the working environment, but also on business operations in industry.