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Service: Spare & wear parts

Spare and wear parts are not only a critical but also a strategic issue to avoid downtimes

ANDRITZ emphasizes the use of original spare and wear parts to maintain the integrity, performance, and longevity of its nonwoven and textile machinery. These parts are engineered to meet stringent quality standards and are supported by a dedicated sales team that assists customers in selecting both individual components and tailored spare part kits.

Genuine Spare and Wear Parts

ANDRITZ provides original spare and wear parts that meet strict quality standards. These parts are engineered for durability and optimal performance, helping customers maintain the integrity of their production lines. The program includes:

Individually selected components and complete spare part kits tailored to specific machine types such as neXcal twin, compact, and aXcess calenders.
Kits that cover all critical subcomponents, reducing downtime and improving system reliability.
Access to a digital spare parts catalog that allows users to select their machine, choose parts, and receive instant quotes with pricing and delivery times.

Spare Part Kits

The Spare Part Kits are designed to:

Maximize machine uptime by ensuring availability of essential parts.
Offer cost-effective solutions compared to ordering parts individually.
Simplify maintenance planning and execution.

These kits are available through the ANDRITZ digital platform and are supported by a dedicated sales team.

ANDRITZ SYNERGY™ Service Agreements

ANDRITZ offers customized Service Agreements that include:

Dedicated inventory solutions to mitigate supply chain risks.
Preferential pricing and delivery terms.
Technical coaching and consulting services.
Access to digital tools such as augmented reality support and online spare parts catalogs via the Metris platform.

As stated by Nicolas Pirard-Branche, Global Service Director:
“Service Level Agreements with ANDRITZ Nonwoven mean peace of mind for our customers—from spare part management up to production line efficiency.”