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New hotline service for ANDRITZ Diatec and converting technology

One unified support, now stronger than ever

We are pleased to announce that the ANDRITZ Nonwoven Service hotline has expanded its scope to fully integrate ANDRITZ Diatec technologies. This evolution strengthens our commitment to giving you faster, broader, and more structured technical support, exactly when you need it.

Your single point of expert support

Whether you operate baby care, adult care, or fem care converting equipment, you now benefit from one centralized hotline, connecting you directly to the right specialist:

📧 remoteservice.diatec@andritz.com
📞 +33 (0) 426 700 500

Every call is automatically routed—24/7—to a trained expert in your specific technology. With a simple menu selection, you reach the right competence instantly: ANDRITZ Converting (Baby care, Adult care, Fem care machines, Convering specialities ) – Press 5 on your keyboard.

Why this matters for your production

Our expanded hotline gives you more than just answers—it helps safeguard your performance:

Immediate troubleshooting support for automation, process, and machine issues
Reduced downtime thanks to a structured, prioritized workflow
Multi‑technology support through one unified contact point
Expert guidance to optimize line performance and product quality
Full traceability with a dedicated internal ticketing system

Your efficiency is our priority

With the integration of ANDRITZ Diatec technologies, the HOTLINE becomes an even more powerful service tool—designed to keep your operations running smoothly, reliably, and with complete peace of mind.