Service solutions made for you: Modular Service agreements is an optimal service package that is tailored to your individual needs and your specific requirements. And at an attractive price/performance ratio. The individual modules are freely selectable and can be flexibly extended with additional services – for even more reliability, more availability, and more immediate assistance.
Modular, flexible and individual
Step 1: Select your basic service
The five basic modules include the annual mandatory safety inspection as per the Accident Prevention Regulations (UVV), which in the Plus version also includes defined additional electrical services, as well as the three inspection variants for the mechanical, electrical or hydraulic systems. Simply select one or more basic services, which you can extend as required with our additional service options for more availability, reliability and immediate assistance.
Step 2: Expand your service package
Whether it's fast spare parts supply for the servo main motor for more availability, an annual back-up of your system controller and die data for more reliability, or voice and image-supported support with ANDRITZ Schuler Connect for more immediate assistance – with our freely selectable supplementary services, you can flexibly extend your tailored service package according to your needs and benefit from an extra large Serviceplus package. We would be happy to advise you on the individual service options.
+ More availability
Faster spare parts supply, Siemens support, digital monitoring: This is how you can maximize your system availability.
+ More reliability
Annual data back-up or inspection of the SITEMA safety catcher: This is how you can increase your production reliability!
+ More immediate support
Diverse and smart service options from our 24/7 Hotline & Remote Support: This is how you can minimize your downtimes!
Freely combinable: your service options
Safety inspection
Annual mandatory safety inspection as per the Accident Prevention Regulations (UVV)
- Safety inspection plus
Including defined additional electrical services - Mechanical inspection
Inspection of the mechanical system - Electrical inspection
Inspection of the electrical system - Hydraulic inspection
Inspection of the hydraulic system
- Mobility
fast supply of spares for the servo main motor or the customer can, when necessary, purchase a replacement motor from the pool of spare motors at ANDRITZ Schuler. - Siemens support
Siemens Hotline 24/7, Siemens Field Service and Siemens Spare Parts - IIoT-Connector*
digital monitoring of your presses
*The IIoT Connector module is not available for all press types. Please contact us for individual advice.
- Datasafe
Annual data back-up of the system controller and die data - SITEMA check
inspecting the SITEMA safety catcher
- Hotline & remote service prepaid 25
including 25 units 30 mins each - Hotline & remote service 24/7
including 25 units 30 mins each - Schuler Connect
Voice and image-assisted support via smart devices - Ready to connect set
Includes RealWear smart glasses and pre-installed app
"Flexibly combinable. Individually configurable. Your advantage with modular service agreements."
