“This is our mission; providing tailored solutions for every kind of farmer because no two farms are alike. Say a farmer grows his own wheat, and he wants to utilize that resource; De Heus creates a formula that provides his animals with the nutrition they need from the wheat he grows.”
De Heus currently produces over 700 of these individual formulas with each one running at approximately 15 tons per hour. Their equipment must run longer hours with less downtime to meet the needs of each individual farm and farm animal.
This is why the ANDRITZ equipment was a must for De Heus. The high capacity motors and the quality construction of their pellet mills, conditioners, and expanders provided an increased range of 20 tons per hour, meaning De Heus could run above capacity while maintaining a high-quality product.
“Running at this capacity makes regular maintenance absolutely necessary to prevent an outage, but when an emergency does happen, ANDRITZ is right there.” Jeurissen shared, “An incident occurred just a few weeks ago - we had a broken shaft bearing. This particular piece of equipment usually takes two weeks to deliver, but we couldn’t wait that long. We called ANDRITZ for a solution, and while we were on the phone with their customer service representative, they located an available engineer.” Jeurissen exclaimed, “He loaded the parts into his vehicle and drove them straight to the plant in the Netherlands. We were up and running again within 24 hours.”
This kind of responsiveness is the main reason De Heus chose ANDRITZ equipment. “The equipment is good, but their aftermarket service is the best in the industry. We know that if we need a part or an engineer, ANDRITZ will not hesitate to send someone – not just to the Netherlands but from Brazil to Vietnam.”