Imagine there’s a pandemic and no one can travel to the start-up. Imagine you fix the machine, and it still doesn’t run. Imagine you are new to the company and asked to perform maintenance for the first time.
In the first case, commissioning would probably be postponed. In the second case, you would pore over instructions, take photos, write emails, make phone calls, and spend a lot of time and effort solving the problem. In the third case, after traditional training, you would probably start working with a certain degree of uncertainty.
Or you have the ANDRITZ Metris eXtended Reality app. Then you would put on your HoloLens, and for commissioning you would connect the relevant experts live via Teams worldwide. In China, for example, a Metals furnace plant was commissioned this year with remote support from experts in Europe. For repairs, you would digitally project the 3D model with instructions over the equipment, and during maintenance you would be guided through the steps.