Metris Spare Parts Catalog
As part of Metris Smart Service, the Metris Spare Parts Catalog contains all of the important information on spare parts for brand-new ANDRITZ machines and machines that are already in service. Our customers can choose between selecting either single spare parts or customized service kits, which will ensure that even for extensive service and repair work no parts are missing.
The Metris Spare Parts Catalog provides an extremely user-friendly interface to cut out any long and complicated search processes. After the customer has logged in, he sees his own plant, his processes, and all of the ANDRITZ machines in use. Through various search functions or by selecting parts in 2D drawings, 3D models, or process flow sheets, the customer can choose the individual parts and place them directly into the shopping cart. The inquiry containing all the necessary information is then sent directly to our back office. Additionally, we are linking the catalog directly to customers’ ERP system to integrate the catalog into the customer’s inquiry process, which facilitates and accelerates the entire workflow.
With the Metris Spare Parts Catalog, we guarantee easy and fast access to original spare parts providing optimum performance, reliability, and a long product lifecycle after the repair or maintenance work. We respond to customers' requests much faster, more efficiently, and in a way that is transparent for all concerned.