Using detailed part information including the customer’s part numbers, the price, delivery time or stock information, our customers can select the required spare and wear parts based on the corresponding interactive 2D drawings or 3D models to request a quotation directly from our back office. Furthermore, they can choose between selecting either single spare parts or customized service kits and maintenance packages, which will ensure that extensive service and repair work can be performed without any difficulty.
In addition, we offer full integration into our customers‘ purchasing process via the PunchOut functionality, which enables direct access to the Metris Spare Parts Catalog from the customer’s ERP system (= SAP). One of the upcoming highlights is generic ANDRITZ parts offered for ANDRITZ machines as well as for non-ANDRITZ machines to keep machine performance high or even improve it. So join ANDRITZ with the easy 4-step process for the Metris Spare Parts Catalog: Log in, select machine, select spare and request it.